β° βΉ Today MOCKUP +
Air Comm Tech
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βΉ Thu, Oct 22 βΊ
8:00 AM
9:30 AMExample Fire Dept. APPT-0001 Β· Radio repair Lead
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11:00 AM
1:00 PMDemo Water Co. APPT-0002 Β· Preventative Maint. PM form
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2:30 PM
3:30 PMSample School District APPT-0003 Β· Job Walk Jobwalk form
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Overdue Service Appointments Refresh
APPT-0098 Example Utility Co.Originally Oct 19
βΊ APPT-0095 Demo Transit AuthorityOriginally Oct 16
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Alerts Overdue Service Appointments 1 βΊ
Open Service Appointments 4 βΊ
Opportunities Open Opportunities 3 βΊ
Service Hours (HH:MM) Not clocked in
I'm Lead Tech Assisting Tech
π TravelNot started
Start
π§ WorkNot started
Start Work
π Notes
π· Add Picture0 of min 3
π FormsPM Β· Jobwalk Β· Codeplug
βοΈ Signature
π Service Report3 C's
βΈ Pause
π’ Customer
β
Complete
Pick the right mode β it affects the customer bill. Driver = hours + miles (one Driver per truck). Everyone else = hours only.
π DriverHours + miles Β· one per truck
π§ PassengerHours only Β· riding along
π Uber / CabHours only
βοΈ AirlineHours only
Job notes (required)
Save Note
Pre-job & post-job photos Minimum 3 photos on every service report.
π· Take Photo Done
Service Report APPT-0001
πNotes
πForms
βοΈSignature
π·Add Picture
πΎ Save Changes
Technician Feedback
Attachments
Photos: 0 of min 3 required + Add
Up to 5 attachments, 10MB total.
Customer Review
Customer Feedback
Customer Rating β
β
β
β
β
Confirmation Of Service/Product Received
Save & Create
Signature is captured as part of the service report, required on every job.
Customer name Sign here tap to sign
Save Service Report
Past visits β Example Fire Dept.
09/14 Β· APPT-0000 PM visit. All radios tested OK.
06/02 Β· APPT-0000 Repeater programming. Codeplug attached.
Before you complete
β Notes added β At least 3 photos β Service report with 3 C's β Customer signature β Forms attached (PM / Jobwalk / codeplug, if needed) β Every tech's timesheet stopped
β
Complete Job
Phone Numbers
Contacts
+ Add contact οΌ
More Contacts (2) βΊ
Summary
Past Service Orders (3) βΊ Open Service Appointments (1) βΊ Overdue Service Appointments (1) βΊ Notes (2) βΊ Special Instructions (1) βΊ
Sep 14, 2026 WO-0000-14 PM β all radios tested OK
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Jun 2, 2026 WO-0000-06 Repeater programming; codeplug attached
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Mar 9, 2026 WO-0000-03 Mobile radio intermittent audio
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Read only WO-0000-14 Β· Sep 14, 2026
Problem Statement Preventative maintenance β quarterly
Summary Of Work Performed Concern: Scheduled PM.Cause: N/A β routine.Correction: Tested 24 portables and 2 repeaters; all in spec.
Technician Alex Sample
Attachments PM form Β· 4 photos
+ Add Note
Oct 1, 2026 Β· Alex Sample Radio room is behind Station 1, ask front desk for key.
Jul 12, 2026 Β· Jordan Demo Customer prefers morning appointments.
Site access Gate code: 0000# (example) Check in at front desk; visitor badge required. Repeater room on roof β call ahead.
Oct 22, 2026 APPT-0001 Portable radio not transmitting
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APPT-0098 Example Fire Dept.Originally Oct 19
MOCKUP DEMO Who are you? Pick a demo tech. Each phone can be a different tech, and the office map updates live.